There are a lot of things that can go wrong when you run a business.

A roof leak. A supplier delay. Weather ruining a schedule.

But getting ghosted by your web designer shouldn’t be one of them.

Recently, Dave Entenman, owner of Reliance Roofing Systems LLC, reached out to me with a situation I hear more often than you’d think:

His old web designer just… disappeared.

No replies. No updates. No support. Just silence.

And when your website is tied to your reputation (and your leads), that’s a stressful place to be.

So we hopped on a call and got to work.

Step One: Get Clear on the Brand

Before I touch design, I always ask one question:

“How do you want people to feel when they land on your website?”

Dave’s answer was basically this:

“I want it to look clean, professional, and match the quality of our work.”

Roofing is one of those industries where trust matters instantly. People don’t just want “a roofer.” They want someone reliable, skilled, and legit.

So the site needed to feel like that from the first click.

What We Did (And Why It Mattered)

✅ A full redesign from the ground up

This wasn’t a quick patch job. The old site needed a fresh foundation — modern layout, better flow, and a cleaner presentation.

✅ A logo tune-up

Dave already had a logo — it just needed refinement so it looked sharper and more professional across the website and branding. Small details make a big difference here.

✅ A clean, modern site that matches the work

The goal was simple: when someone visits the site, they should immediately think,
“Yeah… these guys look like they know what they’re doing.”

And that’s what we built.

The Part People Don’t Talk About: Support After Launch

Here’s what I tell every client:

The real job starts after the site goes live.

Businesses evolve. You add services. You want new photos. You tweak wording. You need updates.

Since launch, Dave has already requested a couple of small changes — and I turned them around quickly.

Not because it’s “extra”… but because that’s the job.

Check Out the Website

You can see the finished site here:
relianceroofingbg.com

If This Sounds Like You…

If you’re a business owner and you’re dealing with any of this:

  • Your web designer won’t respond

  • Your website feels outdated or unfinished

  • You want someone local and reliable you can actually reach when you need changes

…you’re not alone.

And you don’t have to stay stuck.

Send me a message, or reach out through TechitDave Web Designs, and I’ll help you get it handled the right way.

Real person. Real communication. Websites that actually get finished — and actually get supported. 🚀